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Job Description

Circles.Life is not just Your digital telco provider. Since our launch, we revolutionised the telco industry by seamlessly integrating both telco and digital lifestyle services on our Circles-X platform. Over the past years, we have captured more than 5% market share in Singapore, launched in Australia and Taiwan while attaining record breaking CSAT and NPS (+50). We were voted the Top Employer in Digital Telco and also became an accredited winner in showcasing excellence in workplace culture in 2019.

As we’re growing to become the biggest and most loved brand, we are looking for: IT Engineer

Mission

The ideal candidate is responsible to work as part of an HQ IT Team, individuals in this position will provide IT services, Asset Lifecycle management (ALM), handling IT related issues and requests, Audio Visual/ Video Conferencing, and Procurement.

As an IT Engineer, Singapore your key objectives will be to…

  • Develop and maintain productive and professional relationship with user base.
  • Provide strong service-oriented support to end users
  • Build and deploy new laptops using standard deployment tools
  • Creating accounts for new hires
  • Performs set-ups, break-downs, and transports of equipment, such as monitors and desks on an as-needed basis for new and existing end users
  • Deploy and support software to end users
  • Manage the repair and maintenance of Monitors, MAC OS, Windows
  • Troubleshoot computer software and hardware for end users, and office printers
  • Ordering of computers, monitors, peripherals
  • Inventory and audit all high-value assets, ensuring we always have accurate information about our assets
  • Perform disposal related tasks associated with retired and tech refresh hardware assets
  • Cross functional collaboration with both internal and external teams to verify and confirm details pertaining to asset definition, accuracy of orders, quotes, pricing, and asset tagging requirements
  • Excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required

Requirements

We are looking for individuals with ...

  • 2+ years of experience in IT support roles
  • Basic networking skills, including an understanding of switches, WiFi, etc.
  • Asset Lifecycle Management or Logistics background
  • Ability to handle a number of simultaneous projects while demonstrating urgency and ownership to drive an overall program to completion
  • Strong organizational, documentation, and coordination skills along with multi-tasking capabilities
  • A positive, service-oriented attitude
  • Good command of English, both written and spoken.
  • Ability to take ownership and an out-of-the box thinker.
  • Ability to operate outside of his/her comfort zone with a can-do attitude.
  • Good problem-solving skills.


click here to Apply

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