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Job Description

  • Willing to learn and explore smart ICT solutions.
  • Attend ICT onsite maintenance work and coordinate vendor and customer.
  • Prepare technical documentation, maintenance documents & presentations for ICT solutions to support sales, presales & project managers.
  • Support and attend Small scale ICT hardware installations.
  • Prepare project plans, the scope of work, implementation, cost, risk management and UAT, delivery to the customer.
  • Conduct project and service transition activities using organizational practices guidelines & established processes.
  • Establish communication plan between customers, engineers and management.
  • Work closely with the Sales Team to provide the highest level of service to the end customers.
  • Engage in ICT-related technical discussion with vendors/partners for the delivery and installation of hardware.

Requirements

  • The ideal candidate should be backed by an Engineering Degree / Engineering Diploma in Computer Science, Electronics, Electrical or IT disciplines.
  • Excellent communication and presentation skills
  • Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude
  • Ability to multi-task and manage various project elements simultaneously
  • Occasional travel may be required

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